Identifying and Reducing Employee Turnov...

by Andrea C. Santiago, Health Careers Guide at About.com Every employer experiences turnover. But how do you determine if your attrition is “normal” or average, or if there is something more serious going on with the staff or work environment? Turnover can be very costly to a practice. With each employee who leaves, much time and money go out the door with that person. Being...

Say Yes to PQRS: 5 Things You Need to Kn...

by Michelle Trandel Four years after its introduction, the PQRS program (Physician Quality Reporting System) continues to frustrate providers and office staffs.  Complaints about a lack of timely feedback and confusion about how to sort through the endless maze of information on the CMS website are just some of the challenges facing practices.  An understanding of the background and...